IT Business Analyst/IT Supervisor

Mô tả công việc

  • Formulate and define scope of system and objectives.
  • Confer with organizational units involved to determine requirements.
  • Be involved in large, complex, important projects.
  • Devise sample input data to test accuracy of program. Observe or runs test of program using sample or actual data.
  • Write functional specifications of user needs for application development, enhancements, and testing.
  • Analyze user requirements, procedures, and problems to improve existing systems.
  • Prepare functional, systems and program specifications.
  • Prepare project plans and implementation schedules.
  • Recommend/conduct training.
  • Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
  • Serve as escalation point for troubleshooting issues.
  • Maintain a good working relationship with customers and vendors.
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Addtional tasks for Senior/Supervisor position:
  • Lead and supervise team members and the activities associated with the identification, prioritization, and resolution of day to day operational issues and opportunites for improvement.
  • Ensures that all phases of IT services are coordinated, monitored, logged, tracked, and resolved appropriately.
  • Assigns personnel to various operations and manage their activities.
  • Interact with peers and customers on a regular basis focusing on business processes and business systems.
  • Reviews and evaluates work and prepares performance reports.

Yêu cầu chung

  • Bachelor’s degree in Computer Science or computer related field.
  • 3 to 10 years experience as an IT Business Analyst.
  • Solid technical knowledge, especially in web application development/ application troubleshooting/SAP system administration.
  • Prefer candidate with team management skill/leadership capability.
  • Good communication in English

Quyền lợi

  • Salary range: ~ 2000 Gross
  • Paid holiday, health insurance, business trip allowance
  • Full insurance and income tax according to Vietnam Labor Law
  • 13th salary; salary review every year

Thông tin nhà tuyển dụng

  • Tên công ty:

    Khách hàng của IT Portal

  Tầng 4 toà nhà Central Park, 117 Nguyễn Du, Quận 1, TP.HCM
  028 6277 4093
  info@itportal.vn