Site Reliability Engineer

Mô tả công việc

  • Monitor the payment systems and make a quick response to online incidents, and coordinate and drive teams to resolve incidents in a timely manner.
  • Quickly and accurately assess the impact of an outrage of a major system or application, and then drive to resolve and conclude the issues
  • Build up and optimize the tools/ functions to improve monitoring effectiveness and efficiency
  • Implement data analytics to conduct deep investigation and analysis of issues, and propose solutions according to the analysis findings.
  • Provide insights from Operation and Support perspective when integrating new channels to ECPay system
  • Answer escalated inquiries of specific transactions.
  • Review and prepare documentation for team training or learning
  • Ad-hoc works assigned by the Team Leader

Yêu cầu chung

  • 3+ years of experience in Software Development or debugging/troubleshooting or System Administration
  • Strong knowledge and skills in SQL, Computer Networking, Database as well as Programming
  • Familiar with frequently used Linux/Unix commands.
  • Exceptional communication skills in English and the ability to communicate effectively with business and technical teams.
  • Able to work under pressure and take the 24/7 emergency on-call
  • Accept international business travel requirements.
  • Operation experience in sectors of banking or payment institutions is a plus
  • Knowledge and experience in data analytics and visualization is a plus
  • Experience in JavaScript is a plus

Quyền lợi

  • Salary range: ~1300 USD Gross
  • Paid holiday, health insurance, business trip allowance
  • Full insurance and income tax according to Vietnam Labor Law
  • 13th salary; salary review every year

Thông tin nhà tuyển dụng

  • Tên công ty:

    Khách hàng của IT Portal

  Tầng 4 toà nhà Central Park, 117 Nguyễn Du, Quận 1, TP.HCM
  028 6659 5314
  info@itportal.vn